Need a Car While Yours Is With Us? We Keep Loan Cars.
A small fleet, free of drama, allocated first-in — and honestly, they book out fast. Here is how to actually get one.
First in, best dressed — so ask with the booking
Most workshops answer the “how will I get to work?” problem with a shrug. We keep loan cars for exactly that day — the service that runs hours, the repair that runs overnight, the week the household is one car short. The catch is the honest one: it is a small fleet and it allocates first-in. The people who get a loan car are the people who asked when they booked, not the ones who rang the night before.
So the mechanism is built into the booking form: tap “Need a loan car” on the details step and the request lands inside your booking, flagged to the team before your time is confirmed. If a car is free for your day, it is yours; if not, we tell you straight away and offer the day one is — never a surprise at the counter.
When the fleet is out, the fallbacks are genuinely workable: an early drop has most services done by early afternoon; a roadworthy is about an hour on the hoist and waits well with a coffee at the shops nearby; and diagnostics are a reserved two-hour booking you plan around once, not a day lost.
Loan Cars — FAQ
Book online and tap the “Need a loan car” chip on the details step — the request lands inside your booking and allocation is first-in. We confirm by SMS whether one is yours for the day.
No — honestly, they book out fast. It is a small fleet allocated first-in, which is exactly why the request should ride with your online booking rather than a phone call the day before.
Three real options: shift to the next day with a car free (we tell you which), take an early drop — most services are done by early afternoon — or time an RWC around a coffee at the shops nearby (about an hour).
We run through them when a car is allocated — licence, fuel and care basics. Ask anything when we confirm; no surprises is the house rule for cars in both directions.
Book it in — and tap “Need a loan car”
The booking form has a “Need a loan car” chip — tap it and the request travels with your booking, first in line.