Will an Independent Mechanic Void My New-Car Warranty?
The biggest myth in car servicing — debunked. A Cranbourne West specialist explains your rights under Australian law.
The law — in plain English
Under Australian Consumer Law, a manufacturer cannot void your new-car warranty just because you serviced the car at an independent workshop instead of the dealer. As long as the servicing follows the manufacturer’s schedule, uses parts that meet specification, and is properly recorded, your warranty stays valid.
Dealers sometimes imply otherwise — but the ACCC has been explicit that “dealer-only servicing to keep your warranty” claims are not lawful.
How we protect your warranty
We service to the manufacturer’s logbook schedule, use the correct manufacturer-spec parts and oils, record everything, and stamp your logbook. That keeps your factory warranty fully intact — usually at a lower price than the dealer.
It applies across the board: European, Japanese, Korean and the new brands — including long warranties like Kia’s 7-year and MG/Chery cover.
Not sure which is right for your car?
Every car and situation is different — the best choice depends on your exact vehicle, how you use it and its condition. We give you straight, no-pressure advice based on what’s actually best for you, not what makes us the most.
Talk it through with a Cranbourne West specialist. Book online in 60 seconds or call 03 8782 0711.
Will an Independent Mechanic Void My New-Car Warranty? — FAQ
No — under Australian Consumer Law, logbook servicing to schedule with correct parts at an independent keeps it valid.
Yes — the ACCC has been clear that “dealer-only to keep warranty” claims are not lawful.
Service to the logbook schedule, use correct-spec parts, record it and stamp the book.
Yes — the same law applies to those long warranties too.
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Trusted Cranbourne West car specialists — RACV-accredited, fixed written pricing. Book online or call 03 8782 0711.